Terms & Services

1. Introduction

These Terms & Services govern the purchase of products and use of the website https://nutrifoodzee.com/, operated by MM NUTRI FOODZEE PVT LTD. By accessing our site or purchasing our products, you agree to be bound by these terms.

2. Products & Categories

We specialize in healthy food products, including but not limited to:

• Wellness Sachets
• Natural Sweeteners
• Tea Bags
• Foodzee Noodles & Pasta
• Health Mixes
• Natural Cold Pressed Oil
• Snacks

We reserve the right to modify, discontinue, or update the ingredients and nutritional information of any product at our discretion.

3. Pricing & Payments

• All prices are listed in INR (Indian Rupees) unless stated otherwise.
• We reserve the right to change prices without prior notice.
• Payment must be made in full at the time of placing an order through our integrated payment gateways.
• Orders will only be processed once payment confirmation is received.

4. Shipping & Delivery

• We aim to process and dispatch orders within the timeline specified at checkout.
• Delivery timelines are estimates and may vary based on your location and external courier factors.
• MM NUTRI FOODZEE PVT LTD is not responsible for delays caused by third-party logistics or incorrect address details provided by the customer.

5. Cancellation & Refund Policy

• Cancellations: Orders can only be cancelled before they are dispatched. Once an order is in transit, it cannot be cancelled.
• Returns: Due to the perishable and consumable nature of food products, we do not accept returns unless the product is damaged, expired, or incorrect upon arrival.
• Refunds: If a product is found to be defective or damaged, customers must report the issue within 24-48 hours of delivery with supporting photos/videos to nutrifoodzeeindiaofficial@gmail.com. Approved refunds will be processed to the original payment method.

6. Health & Allergy Disclaimer

• While we focus on healthy ingredients, it is the customer's responsibility to read all ingredient labels and nutritional information before consumption.
• Our products may be processed in facilities that handle common allergens (nuts, soy, wheat, etc.). MM NUTRI FOODZEE PVT LTD is not liable for any allergic reactions or health complications resulting from the consumption of our products.

7. Proper Storage

The quality of natural food products depends on storage. Customers must follow the storage instructions provided on the packaging (e.g., "Store in a cool, dry place"). We are not responsible for product spoilage due to improper storage after delivery.

8. User Conduct

Users agree not to use this website for any fraudulent activities or to post defamatory content. We reserve the right to refuse service or cancel orders for accounts suspected of fraudulent behavior.

9. Intellectual Property

All content on this website, including logos, product names (e.g., "Foodzee"), images, and text, is the intellectual property of MM NUTRI FOODZEE PVT LTD. Unauthorized use is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, MM NUTRI FOODZEE PVT LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the consumption of our products beyond the purchase price of the items.

11. Governing Law

These terms are governed by the laws of India. Any disputes arising from these terms or the sale of products shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu.